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Terms & Conditions

The agreement between you and us when you use BillZ. Please read it; by creating an account you accept it on behalf of yourself and your business.

Effective: [DD Month 2026] · Version 1.0

1. Who can use BillZ

BillZ is provided by[REGISTERED LEGAL NAME],[registered address], Hosur, Tamil Nadu ("we", "us"). You must be at least 18 and able to enter a binding contract under Indian law. If you sign up for a business, you confirm you are authorised to accept these Terms for it.

2. The service

  • BillZ is online software for GST invoicing, estimates, inventory, expenses, reports and related AI features. Features and limits depend on your plan, as shown on our pricing page.
  • You are responsible for your invoices and tax filings.BillZ calculates tax from the details you enter (GSTIN, state, HSN, rates). Check them before you issue an invoice or file a return. BillZ is not tax, legal or accounting advice; consult your CA.
  • AI output can be wrong.Review every AI-filled invoice, reading or reminder before you save or send it.
  • Features marked "coming soon" are plans, not promises, and are not part of what you pay for until they launch.

3. Your account

Keep your login details safe and give accurate information. You are responsible for everything done under your account, including by staff you invite, so give each person the lowest role they need. Tell us at once at[support@domain]if you suspect unauthorised access.

4. Plans, billing and auto-renewal

  • Pricesare in Indian Rupees and exclude GST at the applicable rate (currently 18%), which is added at checkout. We issue a GST tax invoice for every payment.
  • Paymentis taken in advance for each monthly or yearly period through Razorpay (UPI, cards, net banking, wallets). We never see or store your card number, CVV or UPI PIN.
  • Auto-renewal.Paid plans renew automatically at the end of each period at the price then in force, using the UPI AutoPay or card/bank mandate you approve at checkout. Your bank or UPI app will notify you before each debit, and you can cancel the mandate at any time free of charge.
  • Cancellingstops future renewals; you keep paid features until the end of the current period, then move to the Free plan. Your data stays.
  • Failed payments.If a renewal fails we'll retry and notify you. After[7]days your account moves to the Free plan; nothing is deleted.
  • Price changesare announced at least[30]days in advance by email and apply from your next renewal.
  • Free plan.We may change Free plan limits with[30]days' notice.
  • Refundsare governed by ourRefund & Cancellation Policy.

5. Your data

You own everything you put into BillZ: invoices, items, customers, files. You give us permission to host, copy and process it only to provide and secure BillZ for you. You can export it at any time. OurPrivacy Policyexplains how we handle personal data.

6. Data processing for your customers' data

When you enter personal data of your customers, vendors or staff, you are the Data Fiduciary and we act as your Data Processor. We will:

  • process it only to provide BillZ and on your instructions;
  • keep it confidential and protected with reasonable security safeguards;
  • use only the service providers listed in our Privacy Policy, under similar obligations;
  • tell you without delay about any breach affecting it, and help you meet your legal duties;
  • delete it when you close your account, after the export window.

You confirm you have a lawful basis to enter that data and will answer requests from those people about it.

7. Acceptable use

You must not use BillZ to:

  • create fake, inflated or circular invoices, claim input tax credit wrongly, or commit any tax fraud;
  • break any law or anyone's rights, or send spam or harassing reminders;
  • upload malware, probe or attack our systems, or bypass plan limits or security;
  • copy, resell, reverse-engineer or scrape BillZ without our written permission.

We may remove content or suspend accounts that break these rules, and report illegal activity to the authorities.

8. Third-party services

BillZ connects with services we don't control, such as Razorpay, UPI apps, WhatsApp and OpenAI. Their own terms apply to your use of them, and we are not responsible for their outages or actions.

9. Our intellectual property

BillZ's software, design, name and logo belong to us or our licensors. These Terms give you a limited, non-exclusive, non-transferable right to use BillZ for your business while your account is active. If you send us feedback, we may use it freely.

10. Availability and support

We work hard to keep BillZ running and secure, but we don't guarantee it will be uninterrupted or error-free. We may carry out planned maintenance, with notice where we can. Support is available by email and WhatsApp, Monday to Saturday,[10am–7pm]IST.

11. Suspension and termination

  • You can close your account at any time from Settings or by writing to us.
  • We may suspend or close an account that seriously or repeatedly breaks these Terms, or where the law requires, with notice where reasonable.
  • After closure you have[30]days to export your data; we then delete it as described in the Privacy Policy.
  • Sections 5, 9, 12, 13, 14 and 15 continue after termination.

12. Disclaimers

Apart from what these Terms expressly promise, BillZ is provided "as is" and "as available", to the extent the law allows. We don't guarantee that BillZ will meet every legal or tax requirement of your particular business.

13. Limitation of liability

To the extent the law allows: we are not liable for indirect or consequential loss, lost profits or data, or tax penalties caused by information you entered; and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law, such as for fraud.

14. Indemnity

You will compensate us for losses and reasonable legal costs from claims by third parties or authorities caused by your breach of these Terms, your misuse of BillZ, or invoices and data you created.

15. Governing law and disputes

These Terms are governed by the laws of India. Please contact our Grievance Officer first; we'll try to resolve any dispute within 30 days. Failing that, the courts at[Hosur / Krishnagiri, Tamil Nadu]have exclusive jurisdiction, without affecting your rights under consumer protection law.

16. Changes and contact

We'll give at least[15]days' notice by email or in-app before material changes take effect. If you keep using BillZ after that, the new Terms apply; if you don't agree, you can cancel. Questions:[support@domain]·Contact us.